The Assistant General Manager supports the General Manager with all aspects of resort operations including, but not limited to, guest service, custodial, property maintenance, asset protection, technology, accounting, and human resources.

The AGM directly manages the Front Office function and is responsible for recruiting, training, scheduling, and supporting front office associates. Essential tasks include daily monitoring of revenues and receipts, review of reservations, and reconciling cash drops.

The AGM is also responsible for all aspects of guest satisfaction including championing overall Guest Service, achieving consistently high Guest Service scores that meet or exceed Guests’ expectations. Front office service scores are a direct performance metric.

The general store serves a customer base comprised of local residents and tourists, many of whom are guests at the Resort, which also offers a marina, golf course and campground. The general store experiences its highest visitor traffic in the peak summer and fall months. The Manager will be responsible for the operation of the general store and deli counter and oversee a staff of store clerks.

Apple Island Resort, located in South Hero Vermont, seeks a Marina Manager to join their team. This position is responsible for the daily operations of the marina. The manager must cultivate an environment that provides exceptional customer service and maximizes revenue by encouraging effective and efficient teamwork.

Apple Island Golf Course on Lake Champlain is a 9-hole par 3 golf course in South Hero, Vermont open from May 15th through October 15th from 8:00am to 7:00pm. There is a driving range and putting green to help guests sharpen their skills and a PGA golf pro for lessons.

The Golf Clubhouse Manager is responsible for the day-to-day management of Apple Island Resort’s Golf Pro Shop operations.